Shipping policy
Thank you for shopping with us. Please read our Shipping Policy carefully.
● Order Processing
● Orders are processed within 1-3 business days after payment is confirmed.
● Orders placed on weekends or public holidays will be processed on the next business day.
● Free shipping may be offered on eligible orders or during promotional periods.
● Delivery may be delayed due to weather conditions, public holidays, natural disasters, or other unforeseen circumstances.
● We are not responsible for delays caused by the courier company.
Incorrect Shipping Address
● Customers are responsible for providing the correct shipping address.
● We are not liable for orders delivered to an incorrect address provided by the customer.
● If delivery fails due to the customer's unavailability or an incorrect address, additional shipping charges may apply for re-delivery.
Damaged or Lost Shipments
● If your order arrives damaged or is lost during transit, please contact us within 48 hours of the expected delivery date with photos (if applicable), and we will assist you in resolving the issue.